Обратная связь
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1.Can you search the parts you need quickly on our site?
- Very easy to find the parts I need
- Always can’t find the parts I need.
- I can find the parts, but no detail /correct information
- Other
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2. In which way you send inquiry to us?
- By email
- By skype, whatsapp, facebook
- By inquiry cart on our site
- Other ways
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24
3.Why you didn’t place an order when you got a quotation from us？
- No product
- High price
- we don’t quote you in time
- Not need or not decide yet
- Other reason
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25
4. Is there any problems when you check out?
- There is no problems or questions
- The total weight is not correct
- The plus discount is not right
- The page was gone sometimes
- Other problems you had ever
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5. Is there any problems when you make a payment?
- No problems
- Always can’t make the payment, there is an error
- The payment terms on Utsource is limited
- Other problems you had ever
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27
6. Did you meet some quality problems when you got the parcels？
- Yes, a lot
- Yes, a little
- No, don’t have any quality problems
- Your own opinion
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7. Have all your problems been solved in time?
- Yes, all problems has been solved in time
- Solved, but take a long time
- Not solved and take a long time to communicate
- Your own opinion
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29
8, How do you think about our shipping service?
- It takes a long time to ship the part out
- Ok, I am satisfied with the shipping service
- It takes a long time to delivery
- The tracking information updated very slow
- Your own opinion
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30
9, Do you often focus on the activities on our site?
- Yes, I know every event on our site
- Yes, but don’t know much about them
- No, never
- Other opinion
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31
10, How do you know about the website activity?
- By the emails we sent you
- By the banner in the home page on our site
- By subscription
- Others
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11, What kind of events are you interested in on our site?
- Plus Membership Service with discount
- Get more shipping coupons or coupon for products
- Free shipping, order under $5
- Sales during the festival
- what you want events
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12, What do you think about the activity page on our site?
- Don’t notice it
- It is very nice, I like it
- I don’t quite understand it
- Other opinions
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Any other problems or advice you can write here:
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